More About Kansas City Food Hub
Organization Type: Foodhub
Customers: Retail, CSA, Restaurants, Wholesale
Website: https://thekcfoodhub.com/
Joined us in 2018.
Read More: Food Hub Success: Pivoting Amid a Crisis with the Kansas City Food Hub
In 2015, The Kansas City Food Hub started as a farmer-owned and run cooperative after several feasibility studies confirmed food access needs in the area. As their primary market of wholesale accounts began to grow, the Food Hub knew they needed a sales platform to manage their orders. Originally serving corporate cafeterias, schools, hospitals, restaurants, and institutional buying, the Kansas City Food Hub wanted a multi-channel sales platform that seamlessly communicated with their producers. After some research, in 2018 the Food Hub started using the LFM platform to manage and grow their wholesale accounts, while easily updating products and communicating with producers.
“We started using LFM in 2019, and it’s the only way we could’ve successfully pivoted our business [in 2020]. Without LFM we could not have managed shifting gears from wholesale to delivering CSA boxes as fast as we did. In March our orders shut down, and by April we were already selling and delivering 250 CSA boxes a week.”
-Teresa Kelly, Kansas City Food Hub