Level Up with LFM Webinars

🚀 Level Up with LFM!

Mark your calendars for these upcoming free trainings for LFM Customers to get the MOST out of your software! Learn more and register below.

Who should attend the “Level up with LFM” webinar series?

Any LFM admin who wants to maximize their usage of the platform! If you’re looking to make the most out of LFM, this is the perfect opportunity to level up your skills.

What is the goal of this series?

We are continually adding new features to our product, so we want to make sure you have all the info you need to seamlessly integrate updates into your business operations and get the most out of your software!

Can I attend if I don’t use LFM?

These sessions are exclusively available to current LFM customers. However, if you don’t use LFM but are interested in learning more about our platform, we’d love to schedule a personalized demo for you. Just click here!

What if I can’t attend the live sessions?

If you can’t join live, no need to worry! Just register for the webinar at the links below, and we’ll make sure to send you a recording of the session. But if you can join live, please do — so we can answer your questions live!

Session 1

Advanced Inventory Management

Click here for the recording!

Learn more about using our exciting new Inventory features, plus get a refresher on existing tools that make inventory management easier. We’ll cover:

✨ Overview of basic inventory workflow

✨ Availability and reordering

✨ Allocation and shrink

✨ Inventory reconciliation page (new!)

✨ Type A shared inventory (new!)

…and more!

If you are already working with the Advanced Inventory module, are selling items in inventory or transitioning to selling items in inventory, or are a single-producer farm interested in selling other farmers’ products, this session is for you!

Session 2

Onboarding Your Producers to Connect

Click here for the recording!

All producers should transition to Connect by the end of this year – but we know questions remain about how to shift them to this new tool. In this webinar, we will discuss why transitioning to Connect is important, the difference between the legacy product and Connect, tips for smoother producer onboarding, and where to find resources that will continue to help you.  

This session is ideal for:

✨ Food hubs that are still transitioning producers  

✨ Hubs that are managing inventory for producers but want producers to start doing it themselves 

✨ Newer sites that would benefit from a Connect refresher

Session 3

Subscriptions: Payments and Accounting

Click here for the recording!

In this informative session, we’re diving into payments and accounting for subscriptions.

✨ Payment options, including pre-payment and “pay by order”
✨ How subscription pre-payments get applied to individual orders throughout the season
✨ Managing Holds, including how to create storefront credits for weeks that your customer puts their subscription on hold
✨ Account credits: How unused credits and unapplied payments on a customer’s account get applied to their subscription orders
✨ Promo codes: How to set up promo codes to give discounts on subscriptions and manage voucher programs
✨ Unused pre-payments for fully customizable shares: For fully customizable shares, we’ll cover how to release unused credits to the storefront if the customer reduces the value of their order through customization
✨ Seasonal closeout: We’ll briefly go over options for closing out pre-paid seasonal subscription accounts

This session will be valuable for all customers that use the Subscription module, and especially those that manage seasonal subscriptions!

Session 4

Customer Communication and Customizing the Storefront

Thurs., February 12 at 11 a.m. PT

Click here for the recording!

Good customer communication is critical to boosting sales and retaining shoppers. This session will cover LFM’s many tools for making sure your customers always know how and when to buy from you. Learn more about:

✨How to simplify the customer’s journey on your website

✨ How to direct different users to where they need to go to take the next step in purchasing products

✨ How to customize your site for your direct-to-consumer vs wholesale customers

✨ Using the Mailchimp integration for seamless customer contact and marketing

✨ Harnessing SMS messaging to market to your customers or keep them up to date on their orders and pickups

…and much more!

Session 5

Connect for Producers

Thurs., February 19 at 10 a.m. PT

Click here for the recording!

Session 6

Understanding the Network Module

Thurs., March 12 at 11 a.m. PT

Register here!

Are you participating in a Local Food Network or interested in learning more about LFM’s new Network module? Join us for a session that will explore the power of this module to help local food producers create stronger food systems. We will cover:

✨ New features within the Network module

✨ Setting pricing and mapping products to Network sites

✨ Creating purchase orders and invoices within a Network

✨ Best practices for maximizing the effectiveness of the Network module

… and more!

Session 7

Onboarding Your Producers to Connect

Thurs., March 19 at 11 a.m. PT

Register here!

Are you working on transitioning your producers to Connect or looking for ways to make onboarding smoother? Join us for an upcoming Level Up session designed to help you confidently move producers onto Connect and set them up for success.

In this webinar, we’ll cover:

✨ Why transitioning to Connect is important
✨ Key differences between the legacy system and Connect
✨ Practical tips for smoother producer onboarding

✨ Key features producers can use to streamline their whole operation
✨ Where to find resources and ongoing support

Session 8

Integrating LFM’s New Data API

Thurs., April 2 at 11 a.m. PT

Ready to unlock more flexibility and insight from your LFM data? Join us for an in-depth session on LFM’s new Data API module and learn how to put your data to work.

In this webinar, we’ll explore how to:

✨ Build custom reports and dashboards tailored to your operation

✨ Automatically sync customer information with your CRM

✨ Streamline internal workflows using real-time data connections

We’ll walk through the data currently available for export via API call, review the documentation and authentication requirements to get started, and share practical examples of how food hubs and farms can use the API to improve reporting, marketing, and operational efficiency.

By the end of this session, you’ll have a clear understanding of what’s possible with the Data API and how it can support smarter, more connected operations.

Session 9

Logistics and Distribution

Thurs., April 16 at 11 a.m. PT

Join us for a live walkthrough of the tools available in Local Food Marketplace to help you streamline aggregation, packing, and distribution. We’ll cover key features, reports, and add-on modules designed to make your fulfillment process more efficient and easier to manage.

In this session, you’ll learn how to:

✨ Resolve and prevent common packing issues

✨ Manage missing products by updating orders, swapping items, and issuing credits

✨ Use route information to improve packing accuracy and coordination

✨ Add farmer pickups to your routes

✨ Use driver tools to capture signatures, add notes, and send invoices

✨ Add weight and volume data to product profiles for better logistics planning

✨ Take advantage of new features like the Pallet Builder and Pre-Orders

You’ll leave with practical tips you can apply right away to improve fulfillment efficiency and better support your team.

2025:

Subscriptions | Click here for the recording!

Inventory Management | Click here for the recording!

Logistics & Distribution | Click here for the recording!

Customizing the Shopping Experience | Click here for the recording!

2024:

Bundles & Recurring Orders | Click here for the recording!

Subscriptions | Click here for the recording!

Customizing the Shopping Experience | Click here for the recording!

Availability & Inventory | Click here for the recording!

Logistics & Distribution | Click here for the recording!